Include FAQs Answer #3
Products purchased from the online store and returned within 14 days of the date of receipt will be eligible for a full refund or credit or exchange if returned in the same condition as when you received them. The refund will be returned to the original payment method used for the purchase. The customer bears the shipping costs for returns for: incorrectly ordered product, wrong size selection, exchange for another product. Shipping and handling costs are fully refunded in the case of a quality complaint. The delivery service is responsible for damaged delivered goods, most often we deliver with Pošta Slovenije doo.